20 Essential Business Roles Within an Organization

By Indeed Editorial Team

Updated May 24, 2022

Published April 3, 2020

In an organization, there are many types of business roles that are integral to company operations. From executive-level professionals to entry-level employees, these roles involve specific tasks that contribute to a company's success. Learning about the different business roles in a company can help you form a defined career path.

In this article, we explore several key business roles, what their responsibilities are and how they help a business succeed.

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What are business roles?

Business roles are positions that have certain sets of responsibilities. Business owners or stakeholders typically plan an organizational structure that outlines different types of jobs and the tasks that each is responsible for. Depending on the industry and the nature of the company, business roles can range from executive-level titles such as chief executive officer (CEO), also known as C-suite executives, to more operational roles like an administrative assistant or customer service representative.

Setting up business roles allows employers to delegate important tasks to professionals who are qualified to perform these jobs. When employees have a clear understanding of their responsibilities, they can better contribute to the company's success.

Types of business roles

In many organizations, business roles follow an organizational structure where employers designate executive, manager and operation roles:

Executive

The executive level often features a central executive in charge of an entire organization or large department within an organization. For instance, a chief financial officer (CFO) oversees the entire financial department. Executive jobs typically require extensive work experience plus qualifications like education, skills and certifications.

Manager

Managers and supervisors make up many of the essential mid-level business roles within an organization. Executives usually assign these roles and are generally in charge of directing them. For example, a chief operating officer (COO) outlines the needs of a human resources (HR) department. They hire and oversee an HR manager who supervises the HR staff.

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